GENERAL POLICIES: 

Discover comprehensive information regarding our Hotel Policies, encompassing crucial details such as Check-In/Check-Out times, Cancellation procedures, Payment methods, and more. Should you require further elucidation, please do not hesitate to reach out to the hotel's dedicated team. 

Rollaway/Extra Beds: Available upon request 
Property Status: Smoke-free 
Extra-Person Charges: Applicable 
Check-In: 3:00 P.M. 
Check-Out: 12:00 M.D. 
Pets: Not permitted 
Service Animals: Allowed 
Airport Shuttle: Available upon request, additional charges apply 

  

CHILDREN'S POLICIES: 

  • Children older than 12 years or adults incur an additional person surcharge. 
  • Up to two children under 11 years enjoy complimentary stays when sharing a room with an adult. 

 

RESERVATION AND CANCELLATION POLICIES (INDIVIDUAL RESERVATIONS): 

Kindly be aware that specific terms, conditions, and cancellation policies may vary based on the chosen rate type for online reservations. We strongly advise you to thoroughly review the room rate details provided before proceeding with your online booking to ensure a clear understanding of the terms and conditions that apply. 

Valentine’s Day Promo

This special promotion is designed for 2 people and is valid for stays between February 14th and 15th.

1) Validity

  • The promotion is valid only for stays from February 14 to February 15 (Check-in: Feb 14 / Check-out: Feb 15).

  • Offer is subject to limited availability and room capacity.

2) Price and Occupancy

Package Price: US$97 + VAT (for 2 people).

  • The package is designed for double occupancy (2 people).

  • Additional guests, extra consumption, or services not specified in the package will be charged according to the Hotel's current rates.

  • Payments made in Colones will be calculated based on the Hotel’s exchange rate at the time of payment.

3) What’s Included (for 2 people)

  • Buffet Breakfast: Served for 2 people during restaurant hours (typically 6:00 a.m. to 10:00 a.m.).

  • Charcuterie Board & Wine: For 2 people, subject to availability (the Hotel may substitute products with equivalent items).

  • Late Check-out: Until 2:00 p.m., subject to availability and the Hotel's operational confirmation.

4) Reservations and Payment

  • Prior reservation and confirmation by the Hotel are required.

  • The Hotel may request a credit card guarantee, deposit, or pre-payment based on current booking policies.

  • Payment must be made at the time of booking.

  • Contact Information:

    • Phone: +506 2290-9300

    • Email: reserve@gmirazu.net

5) Restrictions

  • The promotion may sell out without prior notice.

  • Groups: Not applicable for group bookings or room blocks.

  • Combinability: Cannot be combined with other promotions, coupons, discounts, or special corporate/group rates.

  • Benefits are non-transferable and cannot be exchanged for cash.

6) Food and Beverage Conditions

  • The delivery of the charcuterie board and wine follows the logistics defined by the Hotel (location and time will be specified at check-in or booking).

  • Alcoholic beverages are strictly for guests over 18 years old; ID may be required.

7) Changes and Cancellations

  • Policies regarding cancellations, changes, and no-show charges will be those accepted at the time of booking.

  • Internal Hotel policies apply to the use of all facilities.

  • This agreement is governed by the laws of Costa Rica.

8) Changes, Cancellations, and No Show

  • Conditions for cancellations, changes, and no-show charges will be those informed and accepted at the time of booking, based on the confirmed rate.

9) Internal Policies

  • Internal Hotel policies apply during the stay and use of facilities.

  • Promotional material and images are for illustrative purposes only.

10) Applicable Law

  • Costa Rican legislation and the corresponding competent jurisdiction apply.